Which bank came to the party?

Well, it looks like customer service still exists in some places.

My firm, but polite, letter to the Which Bank and copied to their supermarket banking partner resulted in a phone call today to say that they were going to rectify my issues.

Meanwhile, I have to go and see the bottom doctor and have one of those fancy videos taken of my insides to see if there are any little corals there. And I'm not even 40!